Welcome to Battery Safe Systems. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

If you do not agree with these terms, do not use our site or purchase our products.

1. General Information

Battery Safe Systems (“we”, “our”, “us”) operates an ecommerce store supplying certified lithium battery storage and charging systems. We reserve the right to update, change, or modify these terms at any time. The most current version will always be available on this page.

Your continued use of the site constitutes acceptance of any updated terms.

2. Products and Descriptions

We aim to provide accurate product information, specifications, images, and descriptions. However:

• Manufacturers may update designs or specifications without notice
  
• Dimensions and weights are approximate
  
• Colours, finishes, and details may vary based on supplier variations
  

We are not liable for discrepancies arising from manufacturer updates or changes.

If you require confirmation of specific measurements or features, contact us prior to ordering.

3. Pricing and Payment

All prices are listed in U.S. dollars (USD) unless otherwise stated. Prices may change at any time without notice.

We accept payment through secure third-party processors. Your payment details are not stored by Battery Safe Systems.

Orders are only considered accepted after successful payment and confirmation.

4. Order Processing and Fulfilment

Once an order is placed:

• It is submitted to the appropriate manufacturer or warehouse for processing
  
• Processing times and shipping speeds vary by supplier
  
• We cannot guarantee specific delivery dates
  

If an item is unavailable or delayed, we will contact you with options.

We reserve the right to refuse or cancel an order if:

• A pricing or product error occurred
  
• The item is unavailable
  
• Fraud is suspected
  
• Customer information is incomplete or unverifiable
  

Any cancelled order will be fully refunded.

5. Shipping and Delivery

By purchasing from our store, you agree to the terms outlined on our Shipping & Delivery Policy page.

Important notes:

• Most products ship via freight carrier
  
• Delivery is typically curbside
  
• Customer must be present for scheduled deliveries
  
• Missed delivery fees may apply
  
• Products must be inspected at delivery and damage noted on the delivery receipt
  

We are not responsible for delays caused by carriers, weather, strikes, or other factors outside our control.

6. Returns and Refunds

All returns, cancellations, and refund requests are governed by our Returns & Refunds Policy.

In summary:

• Change-of-mind returns are not accepted
  
• Damaged or defective items are fully covered under manufacturer procedures
  
• Return eligibility depends on manufacturer approval
  
• Return shipping costs and restocking fees may apply where applicable
  
• Cancellations are only possible before the order has been processed by the supplier
  

By placing an order, you acknowledge and agree to these conditions.

7. Warranty

All warranty coverage is provided by the original manufacturer. Battery Safe Systems does not offer additional warranties beyond those issued by the manufacturer.

Warranty terms and durations vary by product. Claims must follow the manufacturer’s policy.

We assist in coordinating claims but are not responsible for warranty decisions or outcomes.

8. Limitation of Liability

By using our site or purchasing our products, you agree that Battery Safe Systems is not liable for:

• Any indirect, incidental, or consequential damages
  
• Loss of business, revenue, or data
  
• Damages resulting from misuse, improper installation, or unauthorised modifications
  
• Delays in shipping or delivery
  
• Damage caused by improper charging or handling of lithium batteries
  

Our total liability is limited to the amount paid for the product in question.

9. Safety and Compliance

It is the customer’s responsibility to:

• Ensure products are suitable for their intended use
  
• Follow local fire codes, building regulations, and safety standards
  
• Properly install, operate, and maintain the product
  
• Use products only as designed and instructed
  

Battery Safe Systems does not provide engineering or installation services and does not certify compliance for specific sites or facilities.

10. Accuracy of Customer Information

You agree to provide accurate and complete information when placing an order, including:

• Correct shipping address
  
• Accurate contact details
  
• Valid payment information
  

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

11. Intellectual Property

All website content, including text, images, branding, graphics, and layout, is the property of Battery Safe Systems or its respective owners. You may not copy, reproduce, or distribute any content without permission.

12. Governing Law

These Terms & Conditions are governed by the laws of the United States and the applicable state in which Battery Safe Systems operates. Any disputes will be resolved under these laws.

13. Contact Us

If you have any questions about these terms, please contact us: support@batterysafesystems.com