Battery Safe Systems (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when visiting our website or purchasing our products.

By using our site, you agree to the practices described below.

1. Information We Collect

We collect personal information in the following ways:

Information you provide directly:

• Name
  
• Email address
  
• Phone number
  
• Billing address and shipping address
  
• Payment information (processed securely via our payment provider; we do not store card details)
  
• Messages or support inquiries
  

Information collected automatically:

When you browse our website, we may automatically collect:

• IP address
  
• Device type
  
• Browser type
  
• Pages visited
  
• Time spent on the site
  
• General location information (city/region, not precise GPS data)
  

Order-related information:

To process and deliver your order, we collect:

• Product details
  
• Order history
  
• Delivery instructions
  

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
  
• Provide shipping updates and order confirmations
  
• Respond to customer service requests
  
• Improve our website and shopping experience
  
• Prevent fraud or misuse
  
• Communicate important updates regarding your purchase
  
• Comply with legal obligations
  

We do not sell your personal information to third parties.

3. Sharing Your Information

Your information may be shared with trusted third parties only when necessary, including:

• Payment processors (to securely complete your purchase)
  
• Freight carriers and manufacturers (to deliver your order and coordinate warranty or damage claims)
  
• Shopify, which hosts our online store and processes certain customer data as part of platform operations
  
• Service providers that assist with email communications, analytics, or website performance
  

We only share the minimum information required for the task (e.g., shipping address for delivery).

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Maintain your shopping cart
  
• Personalise browsing
  
• Analyse site traffic
  
• Improve functionality
  

You can control or disable cookies through your browser settings, but parts of the site may not function correctly without them.

5. Data Security

We use industry-standard security measures to protect your information, including:

• Encrypted payment processing
  
• Secure Shopify infrastructure
  
• Limited internal access to customer data
  

While no system is 100% secure, we take all reasonable steps to safeguard your information.

6. Your Rights

Depending on your state or region, you may have rights including:

• Accessing your personal data
  
• Requesting corrections
  
• Requesting deletion (where legally possible)
  
• Opting out of marketing communications
  

To make a request, contact us at support@batterysafesystems.com

Marketing emails always include an unsubscribe link.

7. Data Retention

We retain customer information for as long as necessary to:

• Complete orders
  
• Provide support
  
• Meet legal or tax requirements
  

After that period, data may be anonymised or deleted.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites. Please review their policies before submitting personal information to them.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date updated accordingly.

11. Contact Us

For questions about this policy or your personal data, contact: support@batterysafesystems.com